# View invoices details When you click **View Details** from the Invoices table, you are redirected to the full **Invoice Details** page. This page provides a complete view of the invoice, including payment attempts, customer information, pricing details, tax calculations, and activity history. ## Header | **Field** | **Description** | | --- | --- | | **Invoice #** | The unique invoice number for this billing record (e.g., *Invoice #11927*). | | **Status** | Current invoice status (e.g., *open*, *paid*, *void*, *draft*). | | **Charge customer** | Button that triggers an immediate payment attempt using the customer’s default payment method. | ## Charge Customer When the user clicks **Charge customer** at the top of the Invoice Details panel, a modal window opens with the following elements: ### Amount Due - Displayed as a non-editable field. - Example: **$0.32** ### Payment Method A section showing the customer’s payment methods that can be selected from the drop-down menu. Charge customer for invoice.svg ### Internal Note - A text area field. - Allows the admin/user to add an optional internal note before charging. ### Action Button **Click the button to charge** the invoice amount. After submission, the modal closes and activity updates appear in the “Recent activity” section. ## Recent Activity Displays system-generated events showing how the invoice progressed. Subscription details - Recent activity.svg | **Activity** | **Description** | | --- | --- | | **Payment failure messages** | Shows failed payment attempts and the associated error messages (e.g., *Amount must be at least $0.50 USD*). | | **Invoice creation & finalization** | Logs timestamps when the invoice was created, finalized, and marked open. | | **Timestamps** | Each entry includes the exact date and time of the event. | ## Invoice Details Subscription details - Details.svg | **Field** | **Description** | | --- | --- | | **Payout ID** | Internal payout or processing identifier for the invoice. | | **Created** | The date the invoice was generated. | | **Finalised** | The date the invoice was finalized and made payable. | | **Connect subscription** | Shows the subscription associated with this invoice (if applicable). | ## Summary Section Subscription details - Summary.svg | **Field** | **Description** | | --- | --- | | **Download PDF** | Button to download the invoice as a PDF document. | | **Billed to** | Customer name displayed on this invoice. | | **Billing details** | Customer’s billing address and contact details. | | **Shipping details** | Customer’s shipping address (if provided). | | **Billing method** | How payments are charged (e.g., *Charge default payment method*). | | **Tax calculation** | Indicates whether tax is calculated manually or automatically. | ## Payments Table showing all payments attempts for this invoice. ### Payments Table | **Field** | **Description** | | --- | --- | | **Qty** | Quantity of the billed item or service for the invoiced period. | | **Unit price** | Price per single unit of the item/service before tax adjustments. | | **Tax** | Applicable tax rate and type (e.g., *4.00% inclusive*). | | **Amount** | Total calculated amount for the line item (Qty × Unit price). | ### Payments Details Clicking the three dots in a payment row opens a detailed payment timeline. | **Field** | **Description** | | --- | --- | | **Amount** | The attempted payment amount. | | **Status** | The detailed internal status (e.g., *PURCHASE_ERRORED*). | | **Timeline** | Step-by-step history such as *Payment started*, *Payment failed*, with timestamps. | | **Error message** | Shows reason for failure when applicable. | | **Last update** | Timestamp of the last system update for this payment. | | **Customer** | Customer associated with the payment. | | **Payment ID** | Unique identifier for this payment attempt. | | **Payment method** | Details of the payment method used (e.g., *Visa •••• 4242*). | ## Pricing ![image.png](/assets/image-8.a67ff35883c29eb2ad0540e46747395e050f154985b4dffbb70b7cbb0de8662c.505b2f27.png) ### Line Items and Totals | **Field** | **Description** | | --- | --- | | **Billing period** | The date range the line item covers, e.g., *12 Dec 2025 – 13 Dec 2025*. | | **Item name** | The product or subscription name associated with the charge. | | **Subtotal** | Sum of all line item amounts before adjusting for tax inclusivity/exclusivity. | | **Total excluding tax** | Total amount recalculated without tax included (used when tax is inclusive). | | **Sales tax** | Calculated tax amount. Shows: tax rate, tax basis, and resulting value. Example: *(4.00% inclusive on $9.62) = $0.38*. | | **Total** | Full invoice amount including all taxes. | | **Amount due** | Remaining amount the customer owes after previous payments or adjustments. | ## Tax Calculation A preview of the tax configuration applied to this invoice. ### Tax Calculation Table | **Field** | **Description** | | --- | --- | | **Type** | The tax category (e.g., *Sales tax*). | | **Region** | Region where the tax applies (e.g., *United States*). | | **Rate** | Tax percentage (e.g., *4.00% inclusive*). | | **Tax amount** | The monetary value of the tax applied. |